الإستبدال والإسترجاع

We at [Connect Store] strive to provide high-quality products and excellent customer service. However, if you have any inquiries or need to replace or return the product you purchased, please read the following replacement and return policy: Product Replacement: In case there is a defect in the purchased product, please contact our customer service team within 7 days of receiving the product to coordinate the replacement process. The product must be returned in its original condition, and must be accompanied by the invoices, original packaging, and all attached accessories. The customer bears the shipping cost of 65 Saudi Riyals for sending and returning. If a wrong product is received, shipping charges will not be applied, and the store will cover the cost. Product Returns: If you are dissatisfied with the product you purchased and wish to refund the paid amount, please contact our customer service team within 14 days of receiving the product to coordinate the return process. The product must be returned in its original, unused condition, and must be accompanied by the invoices, original packaging, and all attached accessories. General Conditions: The customer is responsible for the shipping costs associated with replacements and returns unless there was an error on our part in providing an incorrect or damaged product. Refund or re-packaging fees may apply if the conditions and requirements for replacement and return are not met. For replacement and return requests, we are happy to be contacted with technical support at 0554990987.